Privacy Policy

1. Information We Collect

We collect information you provide directly and information generated through your use of our platform:

• Account information — name, email address, and password when you register.
• Business information — restaurant name, subdomain, country, and currency preferences.
• Usage data — pages visited, features used, timestamps, and browser or device information.
• Menu & order data — menu items, categories, and order activity generated within your account.

2. How We Use Your Information

• Provide, operate, and maintain the Mezzoq platform.
• Create and manage your tenant account and associated databases.
• Process and display your digital menu to guests.
• Send service-related communications such as account confirmations and billing notices.
• Improve our platform through aggregated, anonymised analytics.
• Comply with legal obligations.

3. Cookies

We use essential cookies to keep you logged in and maintain session state. We do not use advertising or cross-site tracking cookies. You can disable cookies in your browser settings, but doing so may affect your ability to use the platform.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service providers — trusted third parties who assist us in operating the platform (e.g., cloud hosting, payment processors), bound by confidentiality agreements.
• Legal requirements — when required by law, court order, or governmental authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your account data for as long as your subscription is active. Upon account deletion we remove or anonymise your personal information within 30 days, except where we are required to retain it for legal or financial compliance purposes.

6. Security

We use industry-standard measures to protect your data, including encrypted connections (HTTPS), isolated tenant databases, and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data.
• Correct inaccurate or incomplete information.
• Request deletion of your account and associated data.
• Object to or restrict certain processing activities.

To exercise any of these rights, please contact us at the address below.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email or via an in-app notice. Continued use of the platform after changes take effect constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us: